LETU IT KnowledgeBase

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Documentation

With the move to CX10, Jenzabar moved all of their documentation accessible from inside of the interface.  Any of the screens that include a Question Mark link to this online documentation.  Clicking on the icon will open a browser with the documentation for the corresponding screen:

Documentation can also be searched by clicking on the magnifying glass once a browser has been opened. Please note: at this time, Chrome is the best browser to open documentation with.

This documentation is maintained by Jenzabar and is updated by SMOs.

Logging In

Please Note

At this time, USE needs to install the CX10 interface on a user's computer.  It does not come preloaded like previous interfaces.  If CX10 does not show for you when following the below steps, please contact the Help Desk.

1. On your computer, press the Windows Key and type "JenzabarCX" and click on JenzabarCX 10.

2. In the resulting window, type in your CX login credentials, choose your database ("CX: carsi" = LIVE; "CX: carstrain" = TRAIN), and click Login.

3. Select CARS database and then Select.

4. You will now be logged into your CX menu and can operate as normally.

Logging out

Logging out of CX10 is a bit different than in previous interfaces.

Before closing out of CX10, make sure that there are not any programs running.  This is evident by nothing underneath the large "J" on the left hand side.

Example of CX10 with programs running:

Example of CX10 without programs running:

Once all programs are closed out, click on the "X" in the top right corner to close out of CX10:

Changing Output Viewer

Due to the limited capability of the CX printers, it is sometimes recommended change the Output Viewer to a Windows WordPad or NotePad utility.

  1. Open up and log in to CX10 using the steps above.
  2. In the upper right-hand corner, click on your username and then on Settings:

3. In the window that pops up, click on Viewers.  Check the box for "Use an external text viewer" and click on the ellipses ("...") to find the program you would like to output to. Recommended programs and their probably directories are:

Notepad:C:\WINDOWS\system32\notepad.exe

Wordpad: C:\Program Files\Windows NT\Accessories\wordpad.exe

4. Click on OK to save your selection.

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