The majority of information on this page is obsolete as of 2015-11-10 due to the system upgrade from v4 to v5. It has been replaced with updated documentation located under BSM Internal space. See Xitracs System.
This is a local service for creating reports for SACS accreditation and tracking faculty credentials.
Xitracs has its own set of user accounts that must be entered into the system for the user to gain access. The username set up in Xitracs must match the user's letnet credentials for the LDAP authentication to work. John Lommel is the current administrators of this system who have the rights to set up and give permissions to the Xitracs system.
John Lommel grants permissions for faculty and Patty McConnell grants permissions for staff such as academic secretaries. <-- UPDATE: John Lommel may do both since Patty no longer manages the system.
Upgrading the system:
You can currently check for the availability of an update by going to Administration > System Settings > Xitracs Updater on this webpage: https://xitracs.letu.edu/accredit/logon.jsp (You will need Administrator rights to access)
Currently there are no notifications sent out from Xitracs with version updates. Xitracs is planning to introduce a notification/alert function in the future.
Follow your normal procedures for backing up the database and volume prior to installing an update.
During the installation process (Step 2) the Xitracs application will be offline for approximately 5 minutes.
The basic steps for the update process is as follows:
Current version: 18.104.22.168 upgraded in June, 2014.
Support Client Portal:
You will need separate credential to login to the support portal.
Xitracs Webpages Available:
For use by Faculty
For use by Administrators/Staff
There is an anomaly for the way LDAP works for the Xitracs system that is worth noting.
The staff portal is authenticated with letnet credentials; however faculty are authenticated using their letu email with letnet password. Currently this is the way Xitracs pages are set up and they are not open to changing this. If anyone is having trouble logging into a Xitracs page-check the field label on the page and verify if the credentials are requesting username or email address. The password in either case will be letnet password.
Troubleshooting the Login Screen for Xitracs:
There are two different types of login screen for Xitracs. Since this is not the standard LeTourneau University login procedure, this documentation has been created. The first type of login screen in Xitracs calls for the user's Email and LETNET password. The other type of login screen calls for the user's LETNET credentials (user name and password and LeTourneau University's standard way of logging in). If a user is having trouble getting logged in, please view the login screen they have accessed and verify which type of credentials the screen is requiring. Examples of both types of Xitracs login screens are shown below:
2. The Administrators and Staff (mainly academic secretaries and provost's office staff) login screen in Xitracs requires the User id and Password. This is going to be the user's LETNET credentials. A sample of that screen is shown below:
BELOW is OBSOLETE- XITRACS WAS TRANSITIONED FROM HOSTED TO LOCAL IN NOVEMBER, 2013.
This is a hosted service for creating reports for SACS accreditation and tracking faculty credentials.
It is hosted at https://letu.xitracs.net. It has its own set of user accounts but we use the same usernames as letnet accounts to be consistent.
Kristin, Matthew, and Mark have administrator accounts.
The Xitracs backup of the 5th-Year report is \\letnet.net\fs\departments\ExecutiveAffairsAndPlanning\sacs\Fifth Year Interim\SACS-5YINT-2012 Edition-2012_03_13-09_03.xbf
Documentation for Xitracs is in the Library tab in the Standards section of the Xitracs app.