LETU IT KnowledgeBase

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  • Legacy-Auth Remediation

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Native Android mail apps do not yet support secure authorization for Microsoft email. Therefore you will need to remove the LETU email account from your Android phone and install the Android Outlook App from the Play store.

iPhone Users:

You if you are running iOS 11.x you can use either the default iOS mail app or the Outlook for iPhone/iOS App.  If you are running iOS 10.x or below you must use the Outlook App. In either case, you will need to first remove your LETU email account and then re-configure it to ensure your iPhone sets up the newer, modern authentication.  (steps below for iPhone)

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To ensure your phone is using the most current security for LETU email, you'll need to first remove your existing LETU email account from your phone by proceeding through the following steps and then setup email again either by:

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